311

Finally some good press for The Mayor. The Trib has an article about how Luke invented the idea of having a place where people can call up the city to get information. It is such a great thing. If people want to know when their garbage day is they can dial 311. I've called it a few times just to see if it worked and after waiting for a few minutes you actually get to speak to someone who not only speaks english but pittsburghese. Anothor example of Luke coming up with good ideas and having them work.
The best part of the article is that it says The Mayor actually "occasionally answers phones at the center to get an idea of how city residents are feeling." More reason to try it out!!!